Frequently Asked Questions

1. What kind of file should I email in?

We can work with a JPEG, PDF, PSD file but the most important thing is that the file is at least 300 dpi and that the dimensions are at least the size you want to print. If you have a high dpi aka resolution we also have the option to print larger than the original size. 

2. Where should I send my file?

Please email us at: studiogicleeprint@gmail.com with any questions/comments. If you have multiple files it's best to use a FREE service like wetransfer.com 

3. Do you print other sizes not listed on your website?

Yes, we can print all kinds of other sizes. Just email us and we will get you a custom quote.

4. What if I don't have a scan or high quality photograph of my artwork?

That's okay! We can photograph or scan your artwork for you. Once we've scanned or photographed your work we will then color correct the image to match with the original. You will receive a digital file of your color corrected image. We can also print from this digital file for all your future prints. *There is additional cost for this service. Please see our Services page for up to date pricing.

5. Do you ship? I'm not located in Wilmington.

Yes! We can ship anywhere within the USA. Shipping cost is an additional, separate cost from your printing. 

6. Do I have to pay tax if I'm an artist?

If you have a current tax exemption form that you can provide for our files then you DO NOT have to pay tax on your order. Please let us know if you are tax exempt and we will happily make the adjustment. 

7. Any other questions? No problem. Just email us HERE